CU Online Resources
The login process authenticates your identity
in multiple ways:
1. Login is a multiple step process where you enter your
(Member) Number, PIN and Random Security Code.
2. The first time you login, you will be asked
to enter three challenge questions
and corresponding answers as
well as a Security Key Image.
3. During subsequent logins, you may be asked to
answer a challenge question and
verify the Security Key Image
that you select.
The "User Options" tab brings you to a
page where you may change the look and feel of your
session, reset login information and check statistics. New
features also allow you to set an alternate online banking
login password and set up account "nicknames" to more easily
identify your various Communication accounts.
On the "User Options" tab, you can set
up Account Alerts to notify you with real-time alerts when
certain pre-configured conditions are met. Simply set up the
account or transaction activity conditions that you would
like the system to "tell you when the condition is met" and you will be notified
immediately via e-mail or mobile e-mail.
CU OnLine Q&A
Find out answers to frequently asked
questions regarding CU OnLine.
Communication Federal Credit Union offers AlertMe, a credit-monitoring service designed to help members fight
identity theft; which is a growing problem that affects
millions of Americans. AlertMe gives early warning of
activity on your credit report. Since credit report activity
can be a sign of possible identity theft, early detection
can help you catch problems quickly to minimize losses.