Beginning Friday March 20, our branches will be available by drive-thru only. ATMs are available 24 hours a day. If you are experiencing a fever, dry cough, shortness of breath, or other respiratory symptoms, we kindly ask that you conduct business remotely to limit exposure of our employees and other members.

Information for Our Members & Communities

The well-being of our members, employees, and the communities we serve is paramount to Communication Federal Credit Union. With the recent developments regarding COVID-19 (novel coronavirus), we would like to share the steps we are taking as an organization to safely ensure continued operations.

What We are Doing:

   Payment Deferrals – We are facilitating loan payment deferrals for members who are impacted by this situation. Please fill out our Hardship Assistance Form online or call us at 800.522.3535 for Consumer Loans, or call 844.668.4396 for Mortgage Loans if you would like to request a payment deferral. We may require documentation of the hardship to facilitate your request.

   Relief Loans – If you have been financially impacted, we’re offering special Relief Loans for up to $5,000, with low interest rates and up to 90 days before your first payment is due. You can apply online or call us at 800.522.3535 for more information.

   Monitoring – CFCU’s management team meets regularly to review updated information from the CDC as well as federal, state and local agencies to ensure the well-being of personnel and continuation of critical processes.

   Communicating – We are actively communicating with our employees and members to limit the potential transfer of illness and adopt best practices recommended by government agencies.

   Maintaining Drive-Thru Hours – At this time, 20 branches have drive-thrus available during regular drive-thru hours. You can refer to the Locations & ATMs page for up-to-date information on branch hours and closures. At this time, all branch lobbies are closed.

   Sanitizing – We have implemented enhanced deep cleaning of our branches and back-office facilities with an additional emphasis on common areas and high-touch surfaces.

   Limiting Travel – We have restricted non-essential business travel and are actively monitoring employee travel.

  Recommending Self-Service – We continue to recommend that members utilize free 24/7 remote access to their accounts through the CFCU Mobile App and Online Banking. With these digital banking tools, members can view balances and transactions, deposit checks, make payments and transfers, and pay bills.

   Providing Support – If you have a need or hardship which limits your ability to interact with us, please call the credit union or send us a secure message through Online Banking. We will work to accommodate your individual needs.

Things You Can Do

Download the CFCU Mobile App

Manage your accounts, deposit checks, and make payments remotely with the CFCU Mobile App, available on Apple App Store for iOS and Google Play Store for Android.

Utilize Online Bill Pay

Help #FlattenTheCurve by following best practices for social distancing. Online Bill Pay allows you to pay most people and businesses electronically, which also lessens the load for essential workers – including postal employees and those who process cash deposits and mailed checks.

Help is Available

Both the outbreak of COVID-19 and the measures taken to limit its spread are expected to have health, social, and economical impacts. We have compiled a list of resources to help if you are affected.

Stay Informed

Use reliable sources of information for updates and tips on how to limit the spread of COVID-19.

Self-Service & Remote Banking

Our existing self-service options allow you to manage your accounts and perform most transactions without the need to visit a branch. Leveraging these tools can allow you to practice social distancing while managing your finances, and allows our team to focus on assisting those members who are directly affected by this outbreak.

Mobile Banking Help
CFCU Mobile App

Pay bills and deposit checks, 24/7.

Online Banking Help
Online Banking

24/7 secure account access.

Auto Loan Help
Drive-Thru ATMs

24/7 deposits and withdrawals.

Support & Resources

There are a number of resources available to help those directly and indirectly affected by COVID-19. We have listed a few below to help affected members through this difficult time.

Unemployment Insurance (OK & KS)

If your job has ended or your employer has cut back work hours – even temporarily – you should apply immediately for Unemployment Insurance benefits.

Disaster Assistance

If you need assistance finding food, paying housing bills, or accessing essential services, visit the 211 website or dial 211 to speak to someone who can help.

Get Your Home Ready

Interim guidance from the CDC to help household members plan for community transmission of coronavirus disease 2019 (COVID-19) in the United States.

Stay Informed

Keep up to date with information about COVID-19 and recommendations to limit the spread of the novel coronavirus with trusted international, federal, state, and local agencies.

World Health Organization Logo
Centers for Disease Control and Prevention Logo
Oklahoma State Department of Health Logo