Getting Started with Savings/Certificates

Communication Federal Credit Union offers a wide range of savings, money market, and certificate options to suit your needs. Learn more about managing your savings products with us below.

Common Savings/Certificates Questions

How can I view my account balance and transactions?

Enroll in Online Banking! It’s a fast, easy, and secure way to manage your account.

Visit the Online Banking Enrollment page, enter your Member ID (Member Number) and verify your personal information, then set up your username and password. It’s that simple!

With Online Banking, you can:

  • View your balance and transaction activity.
  • Link external accounts.
  • Easily transfer money between accounts.
  • Update your contact information.
  • View and monitor your credit score for free with Credit Sense.
  • Enroll in Online Bill Pay.
  • Send and receive money from others with Popmoney™.

What are your current savings/certificate rates?

Current savings and certificate rates can be found on our Rates Page.

When will I receive my dividends?

Dividends are paid on a monthly basis at the end of the calendar month.

Where can I find my account number and routing number?

Your account number can be found in Online Banking, as well as on your account opening forms. Communication Federal Credit Union’s ABA Routing Number is 303085476. Click here for more information on routing numbers.

Direct Deposits, Transfers, and Statements

How can I set up direct deposit?

If your employer facilitates direct deposit for payroll, you will need your account number and routing number. Some employers may also require a voided check in order to set up direct deposit.

Most employers will require you to fill out a paper form or log in to their employee website to update this information. We recommend contacting your employer’s HR Department to obtain the necessary direct deposit authorization forms.

How can I make transfers?

For Transfers/Payments with Internal (CFCU) Accounts

From within Online Banking, click on Transfers. Select the accounts you wish to transfer from/to. Enter the amount of the transfer and click Make Recurring.

Select the frequency of the transfer and the date of the first transfer. Click Review to review the details and schedule the recurring transfer or payment.

For Transfers/Payments with External Accounts

From within Online Banking, click on Transfers, then External Account Transfer. Select the accounts you wish to transfer from/to, or add a new account if necessary.

Enter the amount of the transfer, select the date of the first transfer, and set the frequency to the desired interval. Click Review to review the details and schedule your transfer or payment.

How many withdrawals can I make?

For Savings Accounts

Due to federal regulations, you can only make 6 withdrawals per month from your savings account.

For Certificates

Withdrawals cannot be made from certificates. If you wish to close your Certificate account before the maturity date, there will be a penalty assessed. Please contact us for more information.

How can I enroll in eStatements?

To receive your statements electronically, sign in to Online Banking and click on your account tile. Next, click the Online Statements link, which will ask you to open another window.

In the next window, you will be asked to enter your email address and mobile phone number, and accept the eStatement terms and conditions.

Need More Help?