Congratulations on Your New Vehicle!

Welcome to Communication Federal Credit Union and congratulations on your new ride. Click the links below to learn how to make loan payments, upload proof of insurance, add loan protection options and get the most from your CFCU membership.

Getting Started is as Easy as 1-2-3

Payments & Statements Help
1) Make a Payment

We offer a number of convenient loan payment options to meet your needs. It’s easy to make payments online, over the phone, by mail, or in-person at a local Communication Federal Credit Union branch.

Account Management Help
2) Upload Proof of Insurance

As a condition of your loan, you are required to carry full coverage insurance on your vehicle with Communication Federal Credit Union listed as the lienholder. You can upload your proof of insurance securely on the MyInsuranceInfo website.

Personal Loan Help
3) Protect Your Loan

CFCU offers optional payment protection options to give you peace of mind in uncertain situations, including disability and involuntary unemployment.

Frequently Asked Questions

How can I make a loan payment?

Enrolling in free Online Banking is the fastest and easiest way to make payments for your Communication Federal Credit Union loans.

Through Online banking, you can make payments from a CFCU checking or savings account, or an existing checking or savings account at another financial institution by using the External Account Payments feature. You can also make payments via mail, over the phone, or in-person at a local branch.

Visit our Make a Loan Payment page for more details.

How can I manage automatic or scheduled loan payments?

The process for managing your automatic/scheduled payments varies depending on where you initially configured the payment.

Scheduled ACH Payments via Online Banking

For Transfers/Payments with Internal (CFCU) Accounts

From within Online Banking, click on Transfers. Scroll to Scheduled Transfers to view and modify existing scheduled transfers/payments, or create a new scheduled transfer/payment.

For Transfers/Payments with External Accounts

From within Online Banking, click on Transfers, then External Account Transfer. Click on Activity to view and modify existing transfers/payments.

Scheduled ACH Payments set up via Form, Phone, or In-Person

Please call us at 405.879.5600 or visit your local branch during normal business hours to modify or update your automatic/scheduled payment.

Scheduled Payments via Credit/Debit Card

Visit our Online Payment Center to make changes to any recurring payments you set up via credit or debit card.

How can I view my Loan Payoff Amount?

You can find your Loan Payoff Amount within Online Banking by going to Transfers and selecting the Loan account you wish to pay off as the account you wish to make a payment to.

Please Note: The Loan Payoff Amount is not the same as the Current Balance. The Current Balance does not account for any interest accrued or fees incurred since your last statement closing date.

How can I enroll in eStatements?

To receive your statements electronically, sign in to Online Banking and click on your account tile. Next, click the Online Statements link, which will ask you to open another window.

In the next window, you will be asked to enter your email address and mobile phone number, and accept the eStatement terms and conditions.

Where can I find my statements and year-end tax documents?

If you have enrolled in eStatements, you can find your statements within Online Banking by clicking into your account tile and clicking Online Statements.

Missing a Paper Statement?

You can also request a statement copy to be sent to you by mail from within Online Banking.

Need More Help?