Have a Question?
You can chat with us to quickly get answers to most questions! To get started, click the chat bubble icon or “Need help?” icon in the bottom right hand corner of your screen.
- If you have questions regarding Online Banking or the CFCU Mobile app, please visit our Digital Banking Support page.
- If you need assistance making a payment, please visit the Make a Loan Payment page.
- If you need assistance locating your tax documents, please visit our Tax Documents page.
Information you submit via the “Contact Us” form is not encrypted. We urge you to not send sensitive information such as your social security or member number using this form. Please do not send change of address requests via the “contact us” form. You may change your address in person at any CFCU branch, by mailing a signed letter requesting the change or through Settings in digital banking.
CFCU Information
Mailing Address
4141 NW Expressway, Suite 200
Oklahoma City, OK 73116-1675
ABA Routing Number
303085476
24/7 Card Support
(Report Lost or Stolen Cards, Fraud, Blocked Transactions)
Debit Cards
800.522.3535 or 405.879.5600; Option 3
Credit Cards
888.316.9526
Online Banking Support Telephone
844.231.6818
Monday – Friday – 9 a.m. to 5:30 p.m.
Saturdays – 9 a.m. to 12 p.m.
Bill Pay Support
844.596.1028
7 Days a Week – 6 a.m. to 12 a.m.
Automated Phone Support
800.522.3535
Toll-Free & 24/7
Make Payments
Via bank transfer or with a debit card when you use the online payment center.